Privacy Policy

1. The Data We Collect

The categories of personal data we collect depend on the features you use and the requirements of applicable law.

Data you provide to us directly

• Contact information: Your first and last name and your email address.
• Profile information: Your profile photo.
• User Content: Your requests, responses, messages, and any other content you submit when you use the Service.

Data we collect automatically

• Usage Data: Data about your account and usage, including an automatically created internal account ID, requests sent, responses provided, and response rates and percentages.
• Device Identifiers: Your IP address and mobile device identifiers, such as your device name, operating system, and browser type.
• Cookies: We use cookies and similar technologies to provide the Service and store your preferences.

2. Why We Collect Your Data

We use your data for various business purposes, including:

• Operating the Service: To create your account, deliver the requests and services you request, and send you Service-related communications.
• Developing the Experience: To develop and improve the Service, manage our relationship with you, and provide social features like response tracking.
• Safety and Fairness: To analyze and monitor the use of the Service, moderate content, and take action against misbehaving users to keep the environment safe.

3. Who Can See Your Data

• Other Users: Social features are a core component of the Service. Other users may see your profile data (name and photo), your requests, and the responses you post.
• Service Providers: We may use vendors to perform tasks such as hosting and support. These vendors process your data only according to our instructions.
• Legal Requirements: We may disclose data to public authorities in response to lawful requests or to combat illegal activity.

4. Your Rights and Options

Account Deletion

You have the right to have your data deleted. You may terminate your Account at any time and for any reason through the settings on both the website and the mobile application. Please note that if you ask us to remove your personal data, we may still retain certain information as necessary for legitimate business interests, such as complying with legal obligations or resolving disputes.

Other Rights

• Access: You may request a copy of your personal data in an electronic format.
• Marketing Opt-out: You can opt out of receiving promotional emails by following the instructions in those communications.
• Push Notifications: For our mobile applications, you may opt out of push notifications at any time by changing your mobile device settings.

5. Data Protection and Retention

• Security: We are continuously developing and implementing administrative, technical, and physical security measures to protect your data from unauthorized access or loss.
• Retention: We retain your data for as long as your account is active or as needed to provide you the Service. We may periodically de-identify unused accounts or unnecessary data.

6. Children

Our Service is not directed to children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will delete it unless we have a legal obligation to keep it.

Contact Us

If you have questions about data protection or wish to resolve issues with your personal data, please contact us: