Terms of Service

1. Using the Service

1.1 Geographic scope

The Service is offered only to individuals located in the United States. By using the Service, you represent that you are located in, and a resident of, the United States.

1.2 Eligibility

You must be at least 13 years old to use the Service. If you are between 13 and 17, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

1.3 Your account

You are responsible for:

• Providing accurate information when creating your account.
• Maintaining the confidentiality of your login credentials.
• All activity that occurs under your account.
• Notifying us promptly at napgosu@nomo.sh of any unauthorized use or security breach.

You may not create an account using a false identity, impersonate another person, or transfer your account to another person without our consent.

1.4 Limited license to use

Subject to your compliance with these Terms, we grant you a personal, non-exclusive, non-transferable, revocable, limited license to access and use the Service for your own personal, non-commercial purposes.

1.5 Acceptable use

You agree not to:

• Use the Service to post or transmit content that is abusive, threatening, obscene, defamatory, harassing, discriminatory, or otherwise unlawful.
• Harass, stalk, intimidate, or harm any other person or group.
• Collect, harvest, or post anyone's private information or personally identifiable information without their consent.
• Send spam, chain messages, or unsolicited commercial communications.
• Interfere with, disrupt, or attempt to gain unauthorized access to the Service, its infrastructure, or other users' accounts.
• Reverse engineer, decompile, or attempt to extract source code from the Service, except to the extent permitted by law.
• Use automated means (bots, scrapers, crawlers) to access the Service, except for publicly accessible pages or as we expressly permit.
• Use the Service in violation of any applicable law or regulation.

2. Mobile Applications

2.1 Apple App Store (iOS)

If you download the mobile app from the Apple App Store, you acknowledge and agree that:

• These Terms are between you and Wave Clear LLC only, not with Apple. Apple is not responsible for the app or its content.
• Your license to use the iOS app is limited to a non-transferable license to use the app on any Apple-branded device that you own or control, as permitted by the Apple Media Services Terms and Conditions.
• Apple has no obligation to provide maintenance or support for the app.
• In the event the app fails to conform to any applicable warranty, you may notify Apple and Apple may refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation.
• Wave Clear LLC, not Apple, is responsible for addressing any claims relating to the app or your use of it.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

2.2 Google Play (Android)

If you download the mobile app from Google Play, your use is also governed by the Google Play Terms of Service. Google is not a party to these Terms.

2.3 Updates

The Service evolves. We may release updates, new features, bug fixes, and changes to the mobile apps, and we may require you to install updates to continue using the Service.

3. User Content

3.1 What is "User Content"

"User Content" means any content you submit, post, transmit, upload, or otherwise make available through the Service, including tasks, subtasks, requests, questions, responses, poll options, profile photos, feedback, and any attachments.

3.2 Ownership and license to us

You retain ownership of your User Content. By submitting User Content, you grant Wave Clear LLC a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, copy, reproduce, modify (for formatting and delivery), display, and transmit your User Content solely for the purpose of operating, providing, and improving the Service and delivering it to the recipients you choose.

3.3 Your responsibilities

You represent and warrant that:

• Your User Content does not violate any law, contract, or the rights of any third party (including intellectual property, privacy, or publicity rights).
• You have the right to submit your User Content and to grant the license above.
• Your User Content is not confidential to anyone who has not agreed to receive it.

3.4 Moderation

We do not pre-screen User Content, but we reserve the right (not the obligation) to review, monitor, edit, remove, or disable any User Content that we believe violates these Terms or applicable law.

4. Third-Party Services

The Service relies on third-party providers (for example, for hosting, notifications, analytics, and email delivery). Your use of the Service may cause information to be processed by these providers, as described in our Privacy Policy. We are not responsible for the acts or omissions of third-party providers except as required by law.

5. Communications and Notifications

5.1 Transactional communications

You agree to receive emails and push notifications from us related to your account and your use of the Service (for example, new-request alerts, reminders, responses, and security notices).

5.2 Opt-out

• Email: click the unsubscribe link in any non-transactional email, or adjust preferences in Settings.
• Push notifications: disable in Settings → Notifications or in your device's system settings.

Some transactional messages (for example, security alerts and account-critical notices) cannot be turned off while your account is active.

6. Intellectual Property

Except for User Content, the Service and all content and technology made available through it (including software, designs, trademarks, and logos) are owned by Wave Clear LLC or our licensors and are protected by intellectual-property laws. We grant you no rights in our intellectual property other than the limited license in Section 1.4.

7. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, express or implied. To the maximum extent permitted by law, Wave Clear LLC disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted, error-free, secure, or free of harmful components, or that any data you store or transmit through the Service will be preserved or delivered without loss.

8. Limitation of Liability

To the maximum extent permitted by law, in no event will Wave Clear LLC, its affiliates, or its personnel be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, data, use, or goodwill, arising out of or related to the Service, whether based on contract, tort, strict liability, or any other legal theory, and whether or not we have been advised of the possibility of such damages.

Our total liability to you for all claims arising out of or related to the Service will not exceed the greater of (a) the amount you have paid us in the six months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

9. Indemnification

You agree to defend, indemnify, and hold harmless Wave Clear LLC and its affiliates and personnel from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your User Content; (b) your use of the Service; (c) your violation of these Terms; or (d) your violation of any applicable law or third-party right.

10. Dispute Resolution — Binding Arbitration and Class-Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

10.1 Informal resolution

Before filing a claim, you agree to try to resolve the dispute informally by emailing napgosu@nomo.sh with a description of the dispute and the relief you seek. You and we agree to make a good-faith effort to resolve the dispute for at least 30 days before initiating arbitration.

10.2 Binding arbitration

If informal resolution does not resolve the dispute, you and we agree that any dispute arising out of or related to these Terms or the Service will be resolved exclusively by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be held in the United States, and the arbitrator may award any relief available in court. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

10.3 Class-action waiver

You and Wave Clear LLC agree to bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of a representative or class proceeding.

10.4 Exceptions

Either party may bring an individual action in small-claims court in lieu of arbitration, and either party may seek injunctive or equitable relief in court to protect intellectual-property rights.

10.5 Opt-out

You may opt out of the arbitration agreement in Section 10.2 and the class-action waiver in Section 10.3 by emailing napgosu@nomo.sh within 30 days of creating your account with the subject "Arbitration Opt-Out" and including your name and the email on your account.

10.6 Governing law and venue

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. For any dispute not subject to arbitration, you and we submit to the exclusive jurisdiction of the state and federal courts located in Delaware.

11. Termination

You may stop using the Service and delete your account at any time through Settings or by emailing napgosu@nomo.sh. We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms, if your account has been inactive for an extended period (such as 180 days), or if we discontinue the Service. Sections that by their nature should survive termination (including Sections 3.2, 6, 7, 8, 9, 10, and 12) will survive.

12. General

• Changes to these Terms: We may update these Terms from time to time. When we do, we will update the "Effective Date" and, for material changes, provide additional notice. Your continued use of the Service after the effective date constitutes acceptance.
• Entire agreement: These Terms and our Privacy Policy are the entire agreement between you and Wave Clear LLC regarding the Service.
• Severability: If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force.
• No waiver: Our failure to enforce any right or provision is not a waiver of that right or provision.
• Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.

13. Contact Us